Meet the Team
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It’s hard to meet someone in the northeast Florida HVAC, home service, or construction industries who hasn’t met Wayne Estes. He has been in the field for over 45 years, 29 of them as the Owner of Estes Heating and Air Conditioning and all of them in the Jacksonville area. Born in Orlando and raised in Jacksonville, he started in the trade as a teenage apprentice, helping his older brother install duct systems into Florida homes that were built well before the advent of residential central heating and cooling. With that kind of experience, it’s no surprise that Wayne is well-known amongst our customers for his unique problem-solving abilities. When a truly difficult problem arises, the customers always ask for the same thing: “When can Wayne come and look at it?”
When Wayne isn’t in the office planning a project or out in the field helping a customer, you can usually find him on his boat fishing the local waterways or out on a country road riding his motorcycle. Wayne also enjoys volunteering his time in support of local veteran and civic groups as he knows his role as a local business owner is to help give back to the community that has given him and his business so much support over the years. Wayne’s motto is “The customer is always right,” a creed that he expects all of his employees to embody every day of the week, in every interaction, with every customer.
Chris Estes is the Field Supervisor here at Estes Heating and Air Conditioning. He spent 22 years in the field full-time working first as an apprentice, then moved into the roles of installer, service technician, system designer, and now field supervisor. Chris is the definition of a well-rounded technician with experience in residential, commercial, and industrial HVAC equipment. His passion is in new construction as he's able to help design specific systems and solutions tailored to the needs of individual customers.
When Chris isn’t working, he is usually spending time with his family. He also likes to spend time outdoors, namely camping, grilling, and riding his motorcycle. Chris has words of wisdom for customers shopping around for AC companies which is, “quality over quantity” as he wants people to remember that the lowest prices often don’t guarantee the best results.
Born in Jacksonville and raised in Neptune Beach, Justin works as the Commercial Estimator and Project Coordinator for Estes Heating and Air. A graduate of Fletcher High, he left to attend college at the University of Central Florida but eventually returned home to northeast Florida. He’s been in the HVAC industry for 4 years and most enjoys hearing from customers about how Estes H&A/C technicians were able to fix whatever HVAC problems they had previous to our work.
When Justin isn’t at work, he likes to spend time outside on his motorcycle or near the water and when the weather doesn’t allow for those activities, he enjoys reading (particularly anything by Tolkien). His words of advice for customers: “Regular maintenance is key.” Take his advice and give Estes a call today to discuss options to put your residential or commercial HVAC equipment on a preventative maintenance plan – it’ll save you money in the long run!
Born and raised in Jacksonville, Florida, Carrie Lance is the Office Manager and Bookkeeper at Estes Heating and Air and while she’s only been in the HVAC business for 1.5 years, she brings a wealth of professional experience related to the home service industry. Though Carrie enjoys just about every aspect of her job, she most appreciates the opportunity to interact with Estes’ customers on the phone in order to help them find solutions to their various HVAC problems.
Her key advice to customers: “Change your filters!”, and she’s right – a common cause for a number of AC system troubles are dirty, plugged-up filters. When she’s not working, you can find Carrie on the beach or poolside, hanging out with her dogs, family, and friends. Give Estes a call today – Carrie would love to speak with you!
Jerald Keathley, one of our Service Technicians, can be best described as a citizen of the world who chose to make his permanent home here in northeast Florida. Born in Riverside, California followed by some time at his family’s ancestral home in Arkansas, Jerald is a customer favorite at Estes Heating and Air Conditioning. He has been in the industry for a little over 5 years, but his wealth of knowledge surpasses that of other HVAC technicians with similar levels of service. Jerald is an expert in helping a customer navigate through the process of choosing the best repair option for their specific need, and then making that repair to the customer’s satisfaction. Jerald loves interacting with customers, and that feeling is returned by them. When scheduling a technician, our long-time customers typically ask for Jerald as the relationships he has built with them have endured.
When not working, Jerald can be found at home with his family, resting and relaxing. He enjoys travelling when he has the time, particularly along the Gulf coast. Jerald advises Estes customers to “change your filters” so that their AC systems run as long as possible.
Jon, like many of our neighbors, is a transplant to the SunShine State – having escaped Michigan by way of Tennessee, Jon was happy to swap the cold winters for steamy summers! Jon is a Lead Installer here at Estes with 28 years in the profession, and his experience shows on every job he completes. The aspects of the job that he enjoys most are his ability to problem-solve his way through complex situations and the opportunity to see a finished product at the end of a work-day.
Jon is known around the office for his dry humor and witty observations. In his free time, Jon enjoys gaming as an indoor hobby, but his heart is in the outdoors. Jon is a big fan of grilling, camping and spending time at the beach. His words of wisdom to our customers: “Pull a vacuum and cut the weeds around your condenser!”
Nate Boyd is an Installer here at Estes Heating and Air Conditioning, specializing in new construction and residential system replacements. He was born on Eglin AFB in the Florida Panhandle but spent most of his childhood in Jacksonville, where he chose to stay and make his career. Nate has been in the HVAC industry for 4 years and what he likes most about his job is finding a root cause for an HVAC-related problem and then solving it.
Nate is lowkey, so when he isn’t working hard during the week, he is usually at home relaxing in front of the television. He does enjoy getting out to hunt and fish when he can, but that’s never as often as he would like. When encountering a problem, Nate’s advice to the customer is, “Call me!”
Tim, a native of Jacksonville, has been in the HVAC trade for only six months but is an easy natural who has taken to the trade quicker than most. Tim has watched and assisted our technicians in just about every call, from residential service to commercial refrigeration to system replacements. He enjoys doing a job to the best of his ability and receiving feedback for improvement for the next time.
When Tim isn’t at work, he enjoys exercising, skateboarding, surfing, and playing pool. Being from the Jax Beaches area as he is, that shouldn’t surprise anyone! His advice to customers: “Get a maintenance contract” as he knows, despite only been in the trade for a short time, that regular, routine maintenance will be the factor that most determines the lifespan of an AC system.
Blu was born in April of 2016. She immediately became the office favorite. When customers come in, they love to love on her. Blu loves to go swimming in the pool, chase squirrels, run with her best friend, and get her treats. Blu is a true asset to Estes.
Dozer was born in May of 2016. Dozer comes by his name honestly. He will bulldozer you down when he comes in because he is happy to see you. Dozer loves to chew on anything plastic, run with his best friend, and get his treats.